Refunds are eligible under the following conditions:

• Defective Products: If you receive a product that is defective or damaged upon arrival, you may request a refund within 14 days of receipt.
• Incorrect Orders: If the product received does not match your order, please contact us within 14 days to arrange for a refund or exchange.
• Service Issues: For services that were not delivered as promised or were not satisfactory, you must contact us within 14 days of service completion.

Products or services that do not meet the above criteria are not eligible for refunds.

To request a refund, please follow these steps:

• Contact Us: Email us at info@custominjectionmolds.com with your order number, reason for the refund, and any supporting evidence (such as photos of defects).
• Return the Product: If applicable, return the defective or incorrect product to us in its original packaging. We will provide instructions for the return process.
• Review and Processing: Once we receive the returned product or review your refund request, we will process your refund within 7-10 business days. You will be notified via email once the refund has been processed.

Refunds will be issued to the original payment method used for the purchase. Please note that depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

The following items are non-refundable:

• Products purchased more than 14 days ago.
• Customized or made-to-order products, unless defective or incorrect.
• Services that were completed in accordance with the agreed terms.

If you have any questions regarding our Refund Policy or need to initiate a refund request, please contact us at:

• Email: info@custominjectionmolds.com
• Phone: (123) 456-7890
• Address: 1234 Mold Avenue, Suite 100, Molding City, State, ZIP Code